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Return and Refund Guarantee Delivery Policy   Power Negotiations Audio Album Negotiating with Unions: Follow-up Training Audio Album Managing Strikes: Video & Manual  The Guide to the Labour Relations Act The Guide to the Basic Conditions of Employment Act The Guide to the Employment Equity Act Consultation Services Keynote Presentations Case Preparation Wizard   Back to page top Return and Refund Guarantee If you feel that within 30 days of purchase that our book, manual, audio album or video does not deliver everything that you want and expect, simply return it in a saleable condition and ask for your money back. I will refund you immediately. That's more than a guarantee. It's a personal promise. In the case of software, the license terms apply. Back to page top Delivery Policy Our policy is to deliver ordered products to the post office within one workday of receipt of your order. We use certified airmail so that there is a tracking number. In that way you can always check delivery progress. Back to page top Power Negotiations Audio Album Imagine having the confidence to go after any sales or business deal you want, knowing that you'll WIN it. Think how calm you'll be facing any bargaining situation, secure that you can turn it to your advantage. Wow! This awesome ability will be yours for the rest of your life ... to use in business — and even in your personal life and family situations. You will study these proven techniques that have been field-tested by master negotiator Henk Botha. In your free time you can learn all the tips, techniques and strategies. The 6-cassette audio tape album has 12 training sessions that will continue to build your skills for a long time. It will help you to become a Master Negotiator! What you will learn . . . 12 proven preparation steps to build profit into your negotiations  How to “package” your opening offer for maximum impact and credibility   3 techniques to create a winning strategy  29 tactics that will add strength and credibility to YOUR case   8 steps that set the stage for a winning deal .... even if you're in a weak position 5-step plan to generate the action you want  The #1 Secret Formula that will let you negotiate to win every time ....even when you make concessions 4 powerful negotiation tools to help you get what you want  How to prove to yourself that you can make super deals using Henk's exclusive VIP and VAT Tools (these are not what you think)  When to use the Salami, the Trial Balloon, the Boulware, the Pattern, and many more techniques  22 techniques to get the other side to make concessions to you  How to increase your “flexibility” while increasing your power   When to toughen (or soften) your negotiation style and pull your bargaining levers to make better deals  How to deal with hostile or uncooperative negotiators  9 tips for protecting yourself from dirty tricks and unscrupulous negotiators ... and beat them! Price:  South African Rands (ZAR): R460 U.S. dollars (USD)            : $ 75 Back to page top  Negotiating with Unions: Follow-up Training Audio Album by Henk Botha FIAC, B.IUR. LL.B If you have attended Henk Botha's three-day seminar on Negotiating with Unions, you may order this audio album. It will remind you of the key skills you have learned and will help you to continue thinking like a negotiator. Here are some of the highlights of the album: The secret negotiation formula that will let you win every time...even when you make concessions!  4 Powerful Negotiation Tools to get what you need   How to increase your flexibility while increasing your leverage   16 Proven Preparation steps to build a winning strategy   How to maximize your leverage  A tactic to find out if your opponent`s objections are genuine   8 Tactical steps to set the stage for a winning deal - even when you are in a weak position How to think clearly about your options  What you must achieve during the first few minutes of a negotiation  4 potent tactics to make your opponent reveal his position   5 steps to generate the action you want  and much, much more...  Price:  South African Rands (ZAR): R460 US dollars (USD)             : $  75   Back to page top Managing Strikes Video & Manual Here’s the truth on how you can really take on any strike, anywhere in the world. Get your step-by-step video guide to managing your business profitably during a strike. Henk Botha pulls no punches in this exciting new video. You'll get specific, simple and yet amazingly powerful strategies for grabbing the initiative during a strike. Henk talks to you in clear, plain language, as if he was sitting opposite you in your office, consulting for you. You'll get the latest information so that you can interpret events quickly. Even learn how to avoid some strikes! 10 Down-to-Earth Short Programs On One Video In a down-to-earth way, Henk Botha helps you identify your options when planning key management functions. Each of the ten powerful programmes guides you toward a businesslike approach that will save you time, money and lots of grief. In these video programs, you’ll get more than the “how-to” of handling strikes. You’ll also get the  know-how  to develop a realistic Management philosophy towards strike management. You’ll be able to identify desirable strike management objectives. You’ll learn to use effective communication principles and methods. Discover how to handle the media to your best advantage. Action Lists That You Can Immediately Use At the end of each program,  you can stop the video, discuss the information with your colleagues, and take the action Henk recommends. You’ll discover . . . How to check whether your organization is strike prone How to select your strike management team Tips to ensure a workable strike management plan What to consider when planning continued production or service How to plan emergency maintenance functions The considerations for planning security and protection How to plan labour requirements and functions Do’s and Don’ts during a strike How to deal with the Police Post strike procedures FREE! 13 Action Forms that you may photocopy for your own use. Each will help you to manage strikes professionally . . .boldly . . . unwaveringly. Quick Reference Checklists Facilities and equipment you’ll need Questions and factors to consider Signals to warn you that a strike may occur Options available to you Points to discuss with customers Security Employee facilities Guidelines when preparing a press release Outline Program 1: Strikes and Lock-outs Learn what is a strike and a lock-out. Discover what are protests, “stay-aways” and the various types of strikes your workers  may use against you. Program 2: Management Philosophy and Objectives How to check whether your attitude towards conflict management will work for or against you. Discovering  the skills you need. How to decide what you should aim for when handling  a strike. Program 3: Setting up a Strike Management  Team How to select team members and how to empower them to handle strikes efficiently. Their roles before  and during a strike. The needed facilities and equipment, and how  to plan the layout of the control-room. Program 4: General Planning How to clarify your organization's  existing policies, practices and customs. Also, you'll learn  how to identify signals for mobilizing your strike management team. Program 5: Planning of Your Organization's Production or Service What are your options for planning the level of production or service? How to set realistic targets for  production and quality levels. How to plan the shutdown procedure,  management of strikers, maintenance, supply of raw materials, the  maintenance of sound customer relations, picketing, and the delivery  of finished products. Program 6: Planning of Security and Protection How to plan the security of premises and the protection of employees. Checklists to ensure you  maximize your options. Program 7: Labour Management during a Strike How to decide your labour requirements,  using internal and external sources. Employee facilities, conditions  of employment up, protective clothing and equipment, safety standards,  first-aid and other key points. Program 8: Communication How to analyze communication flow and how to improve it. How to plan communication with employees  when a strike seems inevitable. Communication with non-strikers and  supervisors. Deciding your organization's news policy. Points  to consider when you deal with the media. Program 9: Guidelines for Handling a Strike Specific guidelines to follow. Draft statements to strikers that you can adapt for your own company.  Mass meetings, negotiating structures, the Police and the issuing  of an ultimatum. Program 10: Post Strike Procedures How to manage the aftermath of a strike so that you are better prepared for future strikes. Price:  South African Rands (ZAR): R680 US dollars (USD)              : $111 Back to page top The Guide to the Labour Relations Act by Henk Botha, FIAC, B.IUR. LL.B Now you can read what the Act REALLY says — in plain English! You can now order the fourth edition of this popular book about South African labour law. It explains the provisions of the Labour Relations Act in non-legal language. It gives you a quick overview of the most important provisions without boring you with details you will rarely use. The Guide economically groups the provisions of the Act in short chapters. You will find many subheadings, making it easier for you to find information quickly. Footnotes refer you directly to the relevant part in the Act it you need to refer to a particular section. Diagrams and tables will also help you to quickly understand the practical implications of this Act.    The 2000 edition covers all the amendments to the Act. It contains more than 270 pages, packed with information to help you apply the law in everyday situations.    Straight facts on how to apply the Act without making costly mistakes Find out the practical implications of the new Act Centralized bargaining. How to defend yourself against unfair labour practice. Learn about the new dispute resolution procedures Protect yourself against allegations of automatically unfair dismissals and save up to 24 months' remuneration. Read about trade union rights and their implications for you. What you must know about arbitration, the Act's preferred method of resolving difficult disputes. A right to strike and “recourse” to a lock-out: what it really means. The new law of dismissal: how to dismiss confidently. What everyone must understand about Workplace Forums. Price: South African Rand (ZAR)  : R215 US dollars (USD)              : $  35 Back to page top  The Guide to the Basic Conditions of Employment Act by Henk Botha FIAC, B. IUR. LL.B      Jacques Botha Adv. Dipl. Labour Law This manual explains the provisions of the Act in non-legal language. It gives you a quick overview of the most important provisions of this South African Act, without boring you with details you will rarely use. The Guide economically groups the provisions of the Act into short chapters. You will find many subheadings, making it easier for you to find information quickly. Footnotes refer you directly to the relevant part in the Act if you need to refer to a particular section in the Act. Quick reference tables help you to find out your rights and duties under this Act. It is packed with information to help you apply the law in everyday situations. Straight facts on how to apply the Act without making costly mistakes. Find out he primary implications of the Act. How to structure your employment contracts. Are your current employment contracts still legal? New working hours. Compressed working weeks. Averaging working hours over a period. How to extend normal working hours . . . without cost. All the provisions on overtime and Sunday work. Payment for work on public holidays. Night work. The four types of leave that employees can take. Medical certificates . . . it's no longer only doctors who may issue certificates. Written particulars that employers must give to employees. Loose-leaf binding The Guide is a loose-leaf manual, making it easy to update it with our Revision Service. When Parliament changes the Act and you get the Revision Service, you simply replace the relevant outdated pages with the new pages. This will ensure that you have the latest information at your fingertips. Price:  South African Rand (ZAR): R180 US dollars (USD)            : $  30 Back to page top  The Guide to the Employment Equity Act by Henk Botha FIAC, B. IUR. LL.B South Africa now has its own legislation on affirmative action. A mere policy statement that you are an equal opportunity employer falls far short of the requirements of the Employment Equity Act. “Designated employers” must specifically design measures to ensure equal employment opportunities. And, they must design measures to ensure equitable representation in all occupational categories and levels in the workforce. Carrying out these duties holds a huge potential for employee grievances and disputes. Unsuccessful job applicants may grieve that they are victims of unfair discrimination. With this manual, you get the provisions of the Act in non-legal language. The Guide economically groups the provisions of the Act into short chapters. To help you find information quickly, it gives you many — subheadings;  footnotes with references to the relevant parts in the Act  quick reference tables  Do you know your new statutory duties? You must know what the Act demands from you . . . and by when you must do it. This Guide shows you how to apply the Act without making costly mistakes. What, exactly, is the meaning of affirmative action? How to recognize potential unfair discriminatory practices. Which employment policies and practices to evaluate. How to recognize barriers to the employment of blacks, women and people with disabilities. When is a medical certificate a reasonable requirement? Unsuccessful job applicants' demands for reasons . . .  the need for practical guidelines. The process of formulating an equity plan to eliminate employment barriers. How the Government will monitor and enforce the legislation. What is a “suitably qualified person”? Does the Act really require employers,in the name of affirmative action, to appoint persons who do not have the necessary requirements? What are the minimum affirmative action measures that you must carry out? Income differentials . . . the so-called “apartheid wage gap”. Price:  South African Rand (ZAR): R180 US dollars (USD)            : $  30 Back to page top Consultation Services We specialize in two areas:  Negotiations Apart from training in commercial and contract negotiations and labor negotiations, we can help you with the following services: Preparation for and planning of negotiations Representing you in negotiation with others Taking part as a team member in negotiation with others Representing you in negotiating with unions Behind-the-scenes advice during negotiations Industrial Relations and Labour Law We specialize in South African industrial relations and labour law. As consultants, we will guide you on industrial relations strategies, tactics and policies. As a labour lawyer, Henk will guide you on the legal implications of decisions and policies. Our expertise includes the following topics: Industrial relations policy and strategy Union recognition Disciplinary and dismissal cases Unfair labour practice disputes Conditions of employment and employment contracts Labour law Grievance handling and procedures Retrenchments Negotiation and collective bargaining Mediation and Arbitration Strike handling Back to page top  To get a free proposal about our consultation services Keynote Presentations “How to wake up the negotiation genius inside you.” “Do you make any of these 10 negotiating mistakes?” “How to manage strikes through strategy.” “Streamlining your disciplinary procedure . . . saving time and costs!” “Consider Your Verdict : Learning from other managers' industrial relations mistakes.” Back to page top  To get a free proposal on any of these keynotes Case Preparation Wizard ™ Even if you have not presented a single case at a disciplinary hearing ...You can now prepare yourself to present a management case at a hearing like a pro. Often, offenders get acquitted because a manager or a supervisor botched the presentation of the case at the hearing. Usually, flawed investigation and preparation beforehand mean that crucial evidence is left out. The chairperson cannot find the employee guilty on the basis of a half-baked case. Effective discipline, and even worse, Management authority will suffer. Now you can ensure that you prepare thoroughly for your next disciplinary hearing. Use the Case Preparation Wizard™ to help you follow a fair procedure and to firmly present a disciplinary charge against an employee. Often, cases are won or lost based on the quality of the preparation. Here's what the Case Preparation Wizard will do for you... 1. It walks you through the steps, click-by-click, to prove your case. You don't have to be a computer expert. The beauty of the programme is in its simplicity. You can immediately start the preparation process and concentrate on what really matters. 2. It simplifies the presentation of the organisation's case. It enables you to comply with the requirements of the Code of Good Practice: Dismissal in the Labour Relations Act. You won't even have to read the Code. It's that simple! 3. It takes away the confusion. Every step is clearly laid out. You don't have to be a lawyer to prepare for the hearing. 4. Can you follow steps? Everything is covered from the first steps to the final blueprint for your case. This includes: pinpointing the issue you must prove for each charge knowing how to prove each element of a charge to ensure substantive fairness understanding how and when to use various types of evidence anticipating the employee's probable defence and planning how to counter it — no more surprises! deciding who to call as witnesses and about what you should ask them to testify arguing and proving the appropriateness of a penalty knowing how to present aggravating and how to counter the claims of mitigating circumstances that the employee might raise Prove the harm that the employer suffered — and its influence on the sanction Prove the damage or destruction of the employment relationship due to the employee's misconduct. 5. It gives you confidence. The Case Preparation Wizard™ is based on the research of Adv. Henk Botha and attorney Liesl C. Botha. Henk Botha's experience spans 35 years conducting disciplinary hearings, arbitrations, and hearings in the Industrial Court, CCMA and the Labour Court. Price:  South African Rand (ZAR): R1,285 US dollars (USD)            : $ 210 Back to page top  To get a free Case Preparation Wizard demo, send us an e-mail with "Demo" in the subject line.   Contact Details Henk Botha & Associates cc P.O. Box 35142 Newton Park 6055 South Africa  USA Telephone Number : 1-800-520-1618 USA Fax Number : 1-877-689-2992 International Telephone Number : +27 41 776-1189 International Fax Number : + 27 41 776-1888 E-mail : training@henkbotha.com Web site : http://www.henkbotha.com/ Back to page top